FAQS

Frequently Asked Questions

Can you provide an estimate over the phone?
Some simple services can be estimated over the phone. However, due to Chicago's harsh driving conditions, many repairs require additional labor and special considerations based on your vehicle's condition. To ensure accuracy, we recommend scheduling an appointment so we can inspect your vehicle and provide a proper estimate.

Do you install customer supplied parts?
We do not install customer-supplied parts. Here's why:

The moment we install a part; we take full responsibility-not just for the part but for the entire repair. If a part we install fails, we handle the warranty, including diagnostics, labor, replacement, towing (if needed), and any related damages. This level of service ensures your peace of mind.

If we were to install a part we didn't supply, we couldn't guarantee its quality, compatibility, or warranty coverage. Our priority is providing reliable solutions we can stand behind, which is why we only install parts sourced by our shop.

Do you perform Illinois emissions inspections?
If your vehicle has failed the Illinois EPA emissions test, we can diagnose and repair the issue to help it pass. However, we do not perform the official state emissions test. The nearest IL Air Team Testing Facility is located at 6959 W. Forest Preserve Ave, Chicago, IL 60634.

Do you work on classic or exotic vehicles?
At Ted's Auto Clinic, we specialize in modern North American and Asian vehicles (2010 and newer). Classic and exotic cars require specialized expertise, unique parts, and custom repairs. To ensure your treasured vehicle gets the care it deserves, we recommend seeking out a shop or dealership that specializes in classic and exotic car service.

Do you install aftermarket remote start or infotainment systems?
We service most factory-installed electronics and accessories because we have access to OEM repair information. However, we do not install or service aftermarket remote start systems, infotainment units, or other modifications. For aftermarket installations, we recommend ABT Electronics or another specialized installer.

What will my repair cost?
At Ted's Auto Clinic, we focus on quality, integrity, and expert service. We:

• Hire professional, highly trained technicians
• Use high-quality parts that meet or exceed OEM standards
• Provide honest assessments and transparent pricing
• Back our work with a 2-year/24,000-mile warranty

We are not the cheapest shop in town-but our reputation for trusted service and long-term value speaks for itself. Check out our online reviews or ask your neighbors!